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Privacy Policy at super168

We built super168 around one principle: your account details, payment information and game history stay secure and private.

Account data encryptedPayment info protectedPrivacy by design

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What We Collect and How We Use It

super168 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register with super168, we ask for your name, email, phone number and identification to verify your account. We collect information about your deposits, withdrawals, game activity and device type so we can process payments, prevent fraud and keep your wallet secure. We may also

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store your IP address and cookie data to improve site speed for players in Bandung, Medan and across Indonesia. Where local law permits, we use this data to send you updates about new games or withdrawal options. You can request to see, correct or delete your
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data at any time by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US

How to Contact Us About Your Privacy

We're here to answer your privacy questions and help you manage your data. Use any of these channels during our support hours to request access to your information, ask about our data…

Live Chat Open a chat from your account dashboard or the homepage. Our team responds Monday–Saturday, 09:00–23:00 UTC+7. Share your request and we'll confirm receipt within one hour.

Email Support Send privacy requests to our data team at [email protected]. Include your account username and the specific data you want to access, correct or delete. Replies arrive within 48 hours.

Account Settings Visit your Account menu, then Privacy & Data to view what information we have on file. From here you can download a copy of your profile or update your communication preferences.

SECURITY & RIGHTS

How We Protect Your Privacy

Data security is built into every part of super168. Your payment details are encrypted before they leave your device, and we store passwords using industry-standard hashing so even our team cannot read…

Encryption

All payment and login data travels over encrypted HTTPS connections. We use TLS 1.2 minimum so your DANA or OVO transfers are protected from the moment you confirm.

Password Security

We hash your password with bcrypt, meaning we cannot recover or view it. If you forget it, we send a reset link to your registered email instead.

Withdrawal Verification

Every GoPay or QRIS payout requires ID verification and a matching account holder name. Funds are held in escrow briefly to catch fraudulent requests before they clear.

Data Retention

We keep your account data for as long as your account is active. After 24 months of no login, we anonymize personal details unless local law requires us to retain them longer.

Third-Party Sharing

We do not sell your data. We share it only with payment processors and fraud-prevention partners who have signed our data-protection agreements. You can request a list of these partners.

Your Rights

You can access, download, correct, or request deletion of your data depends on local law. Use our support channels or your Account menu to exercise these rights. Requests are processed within 30 days.

Privacy Questions Players Ask

We've gathered the most common questions about how we handle your data, so you know exactly what happens to your information from account creation through withdrawal.

We collect your full name, email address, phone number, date of birth and a copy of your ID for verification. This allows us to prevent fraud, comply with local anti-money-laundering rules and process withdrawals to your DANA, OVO, GoPay or QRIS wallet without delays.

We retain your account data while your account is active. If you don't log in for 24 consecutive months, we begin to anonymize personal details, though we may keep transaction records where local law requires. You can request deletion anytime.

Only our fraud and compliance teams view your payment history, and only to verify withdrawals and prevent misuse. Your game history is visible only to you in your account dashboard. We never share game data with third parties without your consent.

No. We hash your password using encryption, so even our support team cannot see or recover it. If you forget your password, use the reset link we send to your email. This design keeps your account safe from internal breaches.

When you close your account, we preserve your transaction records for seven years to comply with financial regulations. Personal details like your name and email are flagged as deleted after 30 days. You can request full deletion where local law permits.

Yes, we use cookies to remember your login, show your balance, and measure site performance. Essential cookies cannot be disabled, but you can opt out of tracking cookies in your browser settings. This may reduce personalization but won't block gameplay.

Go to Account > Privacy & Data and select 'Download My Data'. We'll email a file within 7 days containing your profile, transaction history, and preferences. You can also contact support to request the same via email or live chat.

Privacy Policy at super168

How to Contact Us About Your Privacy

How We Protect Your Privacy

Encryption

Password Security

Withdrawal Verification

Data Retention

Third-Party Sharing

Your Rights

Privacy Questions Players Ask

01 What data do you collect when I open an account?

02 How long do you keep my personal information?

03 Who can see my payment and game history?

04 Is my password stored somewhere I can retrieve it?

05 What happens to my data if I close my account?

06 Do you use cookies, and can I opt out?

07 How do I request a copy of all my data?

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